Giải đề Achieve IELTS – Test 4 – Listening Part 1

You will hear a woman asking a shop assistant about DVD players.

Customer: Hello. I’m interested in buying a DVD player. Can you help me as I don’t know very much about them.

Shop assistant: Of course. We sell quite a range. Actually, we’re doing a customer survey at the moment. So I wonder if I could fill in this form about you and that will actually help me to advise you on  the best DVD player for you.

Customer: OK …

Shop assistant: First of all, your occupation?

Customer: Um — student.

Shop assistant: OK. Then, have you already got a DVD player?

Customer: No. I’ve never had one before.

Shop assistant: And how much do you think you want to spend on a player?

Customer: I’m not sure really –  but I have got a budget. My friend said I should allow about £100 but I can’t afford over £85, so that’s what I’m working on. 

Shop assistant: And do you watch DVDs very often?

Customer: Um — depends what you mean by often. I don’t know what the norm is — is it about two a week? I suppose I watch three a month. That’s enough for me!

Shop assistant: Yes (laughs). What sort of films do you like watching then? Action movies?

Customer: (laughs) Not really. My boyfriend always insists we watch science-fiction movies but I prefer thrillers. Something to get your teeth into!

Shop assistant: OK. Just one more. Do you watch other DVDs — ones that are not films — like music or something?

Customer: Not much because I don’t want to spend the money on something I can watch on TV but I occasionally rent out comedy programmes. And I fight with my boyfriend over all the sports DVDs he watches.

Shop assistant: OK. Let me explain a bit to you about the DVD players that are in your price range.  First there’s the DB 30 which has only got basic features but it is a bargain at £69. Now all the DVDs come with an after-sales service that starts when the guarantee runs out. As it’s so cheap the DB30 comes with a limited after-sales service as it only includes parts. You would have to pay for most of the repair.

Customer: Seems OK.

Shop assistant: Then a slight grade up from that is the XL 643. This comes with an additional feature in that it has an extra button allowing you to record. That’s quite useful.

Customer: Oh yes. That would mean spending less on DVDs to watch.

Shop assistant: Yes, so you’d make the extra money back on it that it costs. Let me see how much it is … ah, yes, that one’s actually reduced at the moment – from £79 to £71.99. I think it’s worth the extra myself.

Customer: And is that the same level of after-sales service as the other one?

Shop assistant: Well, you get a bit more for your money because what we are offering is a discount on labour. So you don’t pay the full price if you have to call an engineer out.

Customer: I see.

Shop assistant: Then the last one is this TriX 24. It’s a very good player and you can use it to listen to your CDs as well as watch DVDs.

Customer: It looks nice — but I bet it’s expensive.

Shop assistant: No, it’s not top of the range. Let’s see — yes it’s £94 — but, what you have to remember is that, that includes insurance so you don’t have to pay extra for that. And it comes with a guarantee that’s valid for three years as opposed to the usual one. What do you think?

Customer: Hm, maybe … (fade) …